Thank you for your trust and confidence in servicing your account.
We are serious about safeguarding your personal information.
If you suspect your information has been compromised, contact us, and complete these steps:
SUSPECT:
If you observe or suspect unusual activity in any of your financial accounts, contact Private Management Group immediately at (949) 752-7500. Also contact your bank, credit union, or custodian. Report suspicious activity or identity theft to the Federal Trade Commission at: https://www.ftccomplaintassistant.gov/.
DETECT:
Cyber-thieves use e-mail as a primary tool to try and access your financial accounts. Once in, they look for account numbers, passwords, and contacts to steal your identity and transfer funds. Install Anti-virus and anti-malware software with identity protection features such as anti-phishing and web protection. Keep your software up-to-date.
EXPECT:
If you are expecting new credit cards or checks to arrive, be especially careful if they are being mailed to an unsecured mailbox. Report any lost or stolen credit cards or checks immediately. Compromised account numbers are just as valuable to identity thieves as the original documents.
INSPECT:
Hover your mouse over web shortcuts to inspect the underlying hyperlink before you click on them. Make certain the hyperlink corresponds with the indicated shortcut destination. For the avoidance of doubt, close and re-start your browser and type the web address in yourself. Remember, financial institutions always use SSL encrypted links beginning with https://.
CONNECT:
Only use a trusted computer when conducting financial transactions. Publicly accessible computers may contain malware or keylogging software. Avoid using unsecured wireless networks. Make sure your computer network and folder sharing is disabled on your computer before connecting to a public network. Identity thieves routinely exploit these unsecured vulnerabilities.
PROTECT:
Create and use strong passwords containing at least seven characters and comprised of a combination of upper and lowercase letters, numbers, and non-standard characters such as #$%& etc. Request and use a security token from your custodian. Put a pass-phrase on your account. Don’t keep credentials, financial or other personal information on your computer unless those records are encrypted. Assume your computer or tablet will be lost or stolen at some point in the future.
REJECT:
Never provide private information via e-mail, text, or phone calls – especially if the contact was unsolicited. Caller ID info is easily spoofed. If you are skeptical, hang up and re-dial the calling party directly using a published phone number.
DISCONNECT:
In the event your computer is compromised immediately disconnect it from the network or internet to avoid spreading malware to other devices and to prevent malware from transmitting any personal or financial information to identity thieves.